Innovation

New Survey Tool to Measure Emergency Medical Services (EMS) Teamwork

University of Pittsburgh
posted on 01/06/2012

Investigators at the University of Pittsburgh have developed the first survey tool that may help to identify poor teamwork and optimize crew pairings to improve safety in emergency medical services (EMS).

Suggested Uses

This algorithm may be included within established employee scheduling software (e.g. whentowork.com or others) so that managers can monitor the amount of exposure teammates have with one another. That knowledge can be used to guide scheduling, contribute to improved teamwork, and contribute to improved patient and provider safety outcomes.

Advantages

  • Currently no algorithm like this available
  • No known software program that uses this algorithm to guide scheduling of personnel and teams in medicine

Innovation Details
 

Detailed Description

Investigators have designed a novel algorithm that allows determination of the familiarity of all staff members in an emergency department. In this setting (emergency care), familiarity is defined as the hours worked together over a given time period. Shift schedules are the main source of data for this measure.

Stage of Development
The algorithm has been tested in a recent study of one large academic emergency department. This department employs greater than 160 clinicians. Our team is now examining the association between familiarity and clinician perceptions of teamwork with all teammates.

Copyright

Background
Familiarity of teammates has been shown in aviation to be associated with teamwork behaviors and performance. For example, from 1978 to 1990, greater than 70% of commercial aviation crashes were linked to crews working together on their first day. Like aviation, the Emergency Care setting is high risk. Lack of familiarity with teammates is common due to absences, trades in shifts, employee turnover, and last minute disruptions in scheduling. Lack of familiarity may lead to poor teamwork behaviors (e.g. limited communication) and subsequently poor patient or provider outcomes. This association is supported by literature in aviation and other fields examining teamwork.

File Number: 2415 


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License Online

This innovation currently is not available for online licensing. Please contact Brian Copple at University of Pittsburgh for more information.

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Case Manager:

Brian Copple Brian Copple

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February 11, 2009

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